Refund & Return Policy

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Litepack Returns & Refunds

All products purchased directly from Litepack’s official store are eligible for return within 30 days of delivery.
Items must be returned in their original condition, including packaging, accessories, and tags, and must not be used or damaged.
Certain items, such as hygiene-related accessories (ear tips, opened earbuds sets), may be non-returnable for safety reasons.

All products purchased directly from Litepack’s official store are eligible for return within 30 days of delivery.
Items must be returned in their original condition, including packaging, accessories, and tags, and must not be used or damaged.
Certain items, such as hygiene-related accessories (ear tips, opened earbuds sets), may be non-returnable for safety reasons.

Contact Litepack Customer Support to initiate your return.
Provide your order number and reason for return.
Our team will provide return instructions and a prepaid shipping label if applicable.
Pack the product securely in its original packaging.
Ship the item back and retain the tracking number for reference.

Once Litepack receives your return, we will inspect the product and process your refund within 7–10 business days.

Contact Litepack Customer Support to initiate your return.
Provide your order number and reason for return.
Our team will provide return instructions and a prepaid shipping label if applicable.
Pack the product securely in its original packaging.
Ship the item back and retain the tracking number for reference.

Once Litepack receives your return, we will inspect the product and process your refund within 7–10 business days.

Refunds will be issued to the original payment method.
Shipping fees are non-refundable, unless the return is due to a Litepack error or defective product.
Partial refunds may be applied for items returned opened or not in their original condition.

Refunds will be issued to the original payment method.
Shipping fees are non-refundable, unless the return is due to a Litepack error or defective product.
Partial refunds may be applied for items returned opened or not in their original condition.

For exchanges (size, color, or replacement of defective items), please contact Litepack Customer Support.
Exchanges are subject to stock availability.

For exchanges (size, color, or replacement of defective items), please contact Litepack Customer Support.
Exchanges are subject to stock availability.

If you have any questions regarding returns or refunds, our customer support team is here to assist:

If you have any questions regarding returns or refunds, our customer support team is here to assist:

Email: contact@lifegloria.com Address: No. 185 Zhongsheng Road, Zhongcun Street, Panyu District, Guangzhou, Guangdong Province 511495, P.R. China

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